Small business owners spend a lot of time in communication with their clients and customers. For retailers, the holiday season can be a time of increased contact with customers, as well as increased stress. When you get to a point with your client or customer where they are not happy and are letting you know it, the best thing you can do to resolve things gracefully is: DO NOT … [Read more...] about How to Apologize Like a Pro
Marketing
8 Ways to Boost Your Sales Starting Now!
Whether you're considering leaving a full time job, crafting as a hobby and cashing in a little dough, or are supporting your family with a creative business- it started with an idea. Then you asked yourself, "how do I evolve this?" Sometimes it is through trial and error - maybe you launched a new product but it hasn't been flying off the shelves like you'd hoped. Often times … [Read more...] about 8 Ways to Boost Your Sales Starting Now!
Editing as Art: A Before & After
I get it. People are shy to have their work edited by others. There’s a deep-seated deer-in-headlights moment when we know that our work is going to be looked at by someone else; someone who might have a critique for us! It sends us directly back to grade school and red pens and “writing lines” exactly perfectly, row by row. However, sometimes an informed second opinion can … [Read more...] about Editing as Art: A Before & After
What you are actually selling may surprise you
Editor's note: A big welcome to the oh-so-lovely and biz smart Jenna Herbut of Make It! University & Make It! Productions to our team of OMHG contributors. I was lucky to meet Jenna in June at our Etsy Educator training and am thrilled she is sharing her awesome with us! Image credit: Live with Passion print by Sweet Harvey It may sound weird to think that selling goes … [Read more...] about What you are actually selling may surprise you
Want New Opportunities Knocking On Your Door?
Image credit: Fingerless gloves by alexmalexdesigns "To change ourselves effectively, we first had to change our perceptions." — Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change The past few months have really brought my attention back to the idea of openness and what it creates for us in our journey. I’ve had the chance … [Read more...] about Want New Opportunities Knocking On Your Door?
