Small business owners spend a lot of time in communication with their clients and customers. For retailers, the holiday season can be a time of increased contact with customers, as well as increased stress. When you get to a point with your client or customer where they are not happy and are letting you know it, the best thing you can do to resolve things gracefully is: DO NOT … [Read more...] about How to Apologize Like a Pro
For the Head
DIY: Glittery Felt Advent Calendar
Do you celebrate Advent? It's one of my favourite traditions of the holiday season. This year, I've been busy dreaming up Advent Calendars, but I saved the best for last. A gorgeous glittery forever felt calendar. When it comes to classic materials, nothing says Christmas to me quite like felt and glitter - so, I simply had to combine them into one pretty project! I was … [Read more...] about DIY: Glittery Felt Advent Calendar
Planning for Holiday Success By Slowing Down
I'm embracing the power of slow for my holiday planning and chose this little snail friend here as my inspiration for the season of giving. Every year I am overtaken by a frenzy of making, cooking, planning, and gifting in mid-November. I love to make everything by hand or from scratch but I leave the planning to the last minute and then I transform into a crazed Christmas elf. … [Read more...] about Planning for Holiday Success By Slowing Down
Why Do You Do What's on Your To Do?
THE HOLIDAYS ARE COMING!! THE HOLIDAYS ARE COMING!! THINGS TO DO! THINGS TO MAKE! PLACES TO GO! PEOPLE TO SEE! EVERYONE START FREAKING OUT!! Or take a big, slow, deep breathe and remember WHY. WHY you started your business or blog. WHY you hustle to fill those holiday orders. WHY you host that holiday party. WHY you spend days making your house holiday homey and … [Read more...] about Why Do You Do What's on Your To Do?
Holiday Help for Super-Moms
It's November and we're looking down barrel of the gun at the most hectic time of year for families. Throw a small business into the mix and you could be headed for a nervous breakdown! Here are my tips for making it through alive and maybe even earning the title of Super-mom! Calendar and Scheduling Stop what you're doing and take out a calendar or planner or even a large … [Read more...] about Holiday Help for Super-Moms
